Privacy Policy

Last Updated: 22 Jan 2024

This Privacy Policy explains how FleeceLegs.com (referred to as "the Site," "we," "us," or "our") collects, uses, and shares your personal information when you interact with our website, utilize our services, or make purchases from fleecelegs.com (collectively, "the Services"). When we refer to "you" or "your" in this Privacy Policy, we mean you as the user of the Services, whether you're a customer, website visitor, or another individual whose information we've collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on the Site, with the "Last Updated" date changed accordingly, and any other steps required by applicable law will be taken.

How We Collect and Use Your Personal Information
To deliver the Services, we collect and have collected personal information about you from various sources over the past 12 months. The type of information collected and its use varies depending on your interaction with us.

In addition to the specific uses outlined below, we may use the information collected to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we gather directly from you through our

Services may include:

- Basic contact details such as your name, address, phone number, and email.
- Order details including billing and shipping addresses, payment confirmation, and contact information.
- Account credentials like your username, password, and security questions.
- Shopping activity such as viewed items, cart contents, or wishlist additions.
- Customer support communications including messages sent through the Services.

Certain features of the Services may require you to provide specific information about yourself. You have the option to refrain from providing this information, but doing so may limit your access to certain features.

We also automatically collect certain information about your interaction with the Services ("Usage Data") through technologies like cookies, pixels, and similar methods. This Usage Data may include details about how you access and use our Site and your account, device and browser information, network details, IP address, and other interaction-related data.

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, payment processors, and through online tracking technologies used by us or third parties.

How We Use Your Personal Information
We utilise your personal information for the following purposes:

- Providing Products and Services: To fulfill orders, process payments, send notifications, manage accounts, facilitate shipping and returns, and enable you to post reviews.
- Marketing and Advertising: To send marketing communications, show personalised advertisements, and improve the Services and advertising.
- Security and Fraud Prevention: To detect and investigate potential fraudulent or malicious activity and ensure the security of your account.
- Customer Communication: To provide customer support and enhance our Services.

Cookies
Similar to many websites, we employ Cookies on our Site to enhance functionality and user experience. For detailed information about the Cookies used to power our store with Shopify, please refer to their Cookie Policy at https://www.shopify.com/legal/cookies. These Cookies help administer, improve, and optimize the Services, and may be used by third parties for advertising purposes.

Most browsers accept Cookies by default, but you can adjust your settings to reject or remove Cookies. However, please note that this may impact your user experience and certain features of the Services may not function correctly.

How We Disclose Personal Information
In certain instances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Such situations may include:

- Service Providers: With vendors and third parties who assist us in providing various services (e.g., IT management, payment processing, data analytics, customer support).
- Business Partners: With business and marketing partners, including Shopify, for service provision and advertising.
- Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our rights and the rights of our users.

We've disclosed the following categories of personal information and sensitive personal information (marked by *) about users over the past 12 months for the purposes outlined in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category Recipients
Identifiers (e.g., contact details, order and account information)
Commercial information (e.g., order details, shopping activity, customer support)
Internet or other network activity (e.g., Usage Data)
Service providers (e.g., Internet service providers, payment processors, data analytics), Business partners and Affiliates

We do not utilize or disclose sensitive personal information to infer characteristics about you.

User-Generated Content
If the Services permit, you may submit user-generated content such as product reviews. Please be aware that such content will be public and accessible to anyone. We cannot control or guarantee the privacy or security of user-generated content once it's made public.

Third-Party Websites and Links
Our Site may include links to third-party websites or platforms. We recommend reviewing the privacy and security policies of these sites before interacting with them. We do not endorse or guarantee the privacy or security of third-party sites or their content.

Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided personal information to us, please contact us to request its deletion.

Security and Retention
While we employ security measures, we cannot guarantee absolute security. Please refrain from transmitting sensitive information through unsecured channels. The retention of your personal information depends on various factors including legal requirements and operational needs.

Your Rights and Choice
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include access, deletion, correction, portability, limiting or opting out of certain uses, and withdrawing consent. You may exercise these rights through our Site or by contacting us directly.

Complaints
If you have concerns about our handling of your personal information, please contact us. If you're unsatisfied with our response, you may have the option to appeal or lodge a complaint with your local data protection authority.

International Users
Your personal information may be transferred, stored, and processed outside your country, including in the United States. We employ recognized transfer mechanisms to safeguard your information when transferring it outside Europe.

Contact Us
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at support@fleecelegs.com.